REPORT A MALPRACTICE

Anvil Shield Group, along with its affiliated companies—Ngao Credit Ltd, Upesi Money Transfer, Lucent Insurance Brokers, Tracking Hub Ltd and Switchlink Africa—is dedicated to upholding the highest standards of integrity, accountability, and transparency across all operations.

We are committed to fostering a safe and ethical environment where employees, customers, and the public can report any malpractice or unethical behavior without fear of retaliation.

Anvil maintains a zero-tolerance approach towards bribery, corruption, data breaches, and any misconduct, ensuring all reports are handled with utmost professionalism and confidentiality.


Whistleblowing

We are dedicated to upholding the highest ethical standards in all our operations. We encourage anyone who witnesses or suspects unethical behavior or malpractice to use our whistle-blowing channel (here). 👉

Your disclosures are crucial in helping us maintain our values and integrity.

Confidentiality and Protection

All whistle-blowing reports are treated with the utmost confidentiality. The identity of the whistleblower is fully protected, and there will be no retaliation against those who report in good faith.

Your courage in whistleblowing helps us ensure a fair and responsible environment.

To report any malpractice, please use our secure whistle-blowing channel [filling the form on the right or emailing
whistleblower@anvilshieldgroup.com].

Thank you for your commitment to integrity and transparency.

To report a malpractice, please fill in this form

Details of the officer or staff involved in malpractice

Your details/Whistleblower information (Optional)

By clicking Submit, I acknowledge that the information provided is true and verifiable. I consent to receive communication from Anvil Shield and its affiliates concerning my complaint.

FAQs

What Can Be Reported?

  • A criminal offence, including bribery, corruption, fraud, misuse of office or breach of government regulations/laws.

  • Breach of any legal obligation, statutes and regulatory directives.

  • Insider abuse; happens when employees with special access and insider knowledge use their privileges to manipulate or bypass security controls for their own benefit, harming the company in the process.

  • Endangering of health and safety.

  • Unethical practice in accounting, internal accounting controls, financial reporting and auditing matters.

  • Conduct contrary to NGAO Credit Limited ethical principles and guidelines;

    • The cover up of any of the above

What Happens when I File a Report?
Once the report is received, it will be assessed and where necessary, an investigation will be launched. A report on the findings will be presented and the appropriate action will be taken.
Is my confidentiality as a whistleblower guaranteed?
All reports will be treated in confidence and every effort made to protect the identity of the whistleblower. Whilst making all reasonable effort to maintain the confidentiality of the matter as a whole, at a certain stage in the investigation, it may be necessary to make the origin of the complaint known to the person or persons the allegations relate to. This will be discussed with you, the whistleblower.
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